Privacy Policy

last updated: 9/19/2025

This Privacy Policy describes how mbuy (“we,” “our,” “us”) collects, uses, stores, and protects personal information in compliance with the Maldives Data Protection Guidelines and the Personal Data Protection Act 2010 (PDPA) of Malaysia.

By using our platform, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect and process the following information:

  • Personal Information: Name, phone number, email address, and other details provided during registration.
  • Listing Information: Photos, product descriptions, and contact information submitted when posting an item.
  • Transaction Information: Records of communications and agreements between buyers and sellers.
  • Technical Information: Device details, IP address, browser type, and usage statistics for security and improvement purposes.

2. Purpose of Processing Personal Data

We use personal data only for legitimate business purposes, including:

  • To create and manage user accounts.
  • To facilitate communication between buyers and sellers.
  • To verify and approve seller registrations.
  • To improve our services and monitor platform safety.
  • To comply with applicable laws and regulatory requirements in the Maldives and Malaysia.

3. Legal Basis for Processing

  • Under the PDPA (Malaysia), we process personal data with your consent, for contractual obligations, or where necessary for legitimate interests.
  • Under Maldivian law, we ensure that data is collected lawfully, fairly, and used only for stated purposes.

4. Sharing of Information

We do not sell or rent personal information to third parties. Information may be shared only in the following situations:

  • With other users (buyers/sellers) as necessary to complete a transaction.
  • With trusted service providers who assist us in operating our platform, subject to confidentiality obligations.
  • With regulators, law enforcement agencies, or courts if legally required.
  • In the event of a business transfer, merger, or acquisition, personal data may be transferred to the new entity.

5. Data Security and Retention

  • We implement technical and organizational measures to protect personal data from unauthorized access, misuse, or disclosure.
  • Data is stored securely on servers hosted in compliance with industry standards.
  • Personal data will be retained only for as long as necessary to fulfill the purposes stated, or as required by law.

6. Cookies and Tracking

We use cookies and similar technologies to improve site functionality, enhance user experience, and analyze performance. You may disable cookies in your browser settings, but some site features may not function properly.

7. Your Rights

In accordance with Maldives Data Protection Guidelines and the PDPA Malaysia, you have the right to:

  • Access and request a copy of your personal data.
  • Correct or update inaccurate or incomplete data.
  • Withdraw consent to processing, where applicable.
  • Request deletion of your data, subject to legal and contractual limitations.

Requests may be submitted by contacting us (see Section 10).

8. Cross-Border Data Transfers

As mbuy operates in both the Maldives and Malaysia, personal data may be transferred and stored across these jurisdictions. We ensure such transfers comply with PDPA requirements and applicable Maldivian guidelines.

9. Children’s Privacy

mbuy is not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have collected data from a minor, we will delete it immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in laws or our practices. Updates will be posted on this page with a revised “Last Updated” date. Continued use of mbuy after changes indicates acceptance of the updated policy.

11. Contact Us

For questions, concerns, or to exercise your data protection rights, please contact us:

Email: contact.mbuymaldives@gmail.com

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